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151 Case Studies
Case Study: JHB Consulting achieves faster issue resolution and significant time & cost savings with GoTo Central
A GoTo Case Study
How JHB Consulting trusts LogMeIn Central to a create seamless proactive IT experience for their clients
JHB Consulting is a full-service IT and management consulting firm supporting clients across transportation, healthcare, government and food service with geographically dispersed, customized IT needs. Needing a secure remote monitoring and management (RMM) solution to access client machines and resolve issues proactively, JHB turned to GoTo’s Central (LogMeIn Central) to provide remote access, background maintenance and centralized endpoint management.
GoTo’s Central lets JHB remotely access devices, perform off-hours maintenance, install and update software, transfer files and proactively monitor endpoints from one dashboard—Jim Butler uses it 8–10 times a day and the team has relied on it for over 16 years. The result for JHB Consulting has been faster issue resolution, enhanced security and extensive time and cost savings, enabling seamless support through COVID-19 and making Central the backbone of their consultancy.
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JHB Consulting
Jim Butler
Proactive IT Support