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151 Case Studies
A GoTo Case Study
Paragon Law is a niche immigration law firm based in Nottingham, UK, that needed to fast‑track remote working when Covid‑19 made its physical office model untenable. The firm’s traditional on‑site phone system only allowed call diversion and basic conference calls, had no video or document‑sharing capabilities, and raised security concerns — so Paragon Law turned to GoTo for an integrated solution (GoTo Meeting and GoTo Connect).
GoTo, working with partner Fortay Connect, implemented GoTo Meeting within days and activated GoTo Connect (phone number transfer taking ~30 days) to deliver a cloud‑based, per‑user SaaS solution. The change replaced capital and variable call costs with a single monthly fee covering phones, videoconferencing, calls and support; it immediately enabled secure, device‑agnostic remote work, flexible international calling, and allowed Paragon Law to move client seminars online — with plans to adopt GoTo Webinar next.
Thalej Vasishta
Chief Executive Officer