Case Study: Clevespace Interactive achieves 6x faster IT productivity and proactive remote management with GoTo Central

How Clevespace Interactive uses Central to support their clients

Clevespace Interactive, a Cleveland-based technology outsourcing and managed service provider supporting 175 endpoints across auto dealerships, law offices and insurance firms, needed to automate processes, create consistency across technicians, and streamline break‑fix work so staff could focus on strategy. They selected GoTo’s Central (LogMeIn Central) to provide remote management, automation and deep administrative insight.

GoTo’s Central let Clevespace group clients, deploy hosts for proactive remote maintenance, and use One2Many Automated Management, alerts and reporting to push patches and antivirus, monitor CPU usage, and track installations. The result: roughly 6x productivity improvement—one technician now patches 120 endpoints on Patch Tuesday versus 20–30 before; Windows XP updates that once took two days onsite are completed remotely in under a day—reducing support calls and onsite visits, increasing uptime, and freeing technicians for higher‑value work.

Clevespace Interactive

Daniel Toth

Director of Remote Support Services