Case Study: Al Bawani achieves up to 30% cost savings and streamlined IT management with GoTo Central

How Central has enhanced the performance of IT support for Al Bawani and enabled them to reduce costs by up to 30%

Al Bawani, a Riyadh‑based construction firm with more than 12,000 employees, faced growing IT management challenges as its operations and working practices expanded. The IT team needed a group‑wide remote support system to monitor, update, secure and access hardware and software across multiple locations, replace antivirus solutions, and improve inventory management. After evaluating vendors, Al Bawani selected GoTo’s Central remote monitoring and management (RMM) platform.

GoTo implemented Central across 1,750 endpoints (laptops, desktops and servers), delivering secure remote access, patch and antivirus management, inventory visibility, auditing and one‑to‑many scripting to automate routine tasks. The consolidation to GoTo Central cut costs by up to 30%, enabled remote background support even over low‑bandwidth connections, sped mass application deployment, and freed IT specialists from mundane tickets so they could focus on higher‑value work.

Al Bawani

Wesley Mariano

IT Technical Manager