GoTo
234 Case Studies
A GoTo Case Study
Accelerated Information Systems, Inc. (AIS), a solution provider for enterprise content management software, faced a challenge with its homegrown PBX system. The system required constant maintenance and could not handle the company's growth, placing significant pressure on its operations. The vendor, GoTo, provided its GoTo Connect solution to address this.
The solution implemented by GoTo, GoTo Connect, offered a low initial cost and an extensive feature set. Its value was proven when Hurricane Sandy hit; the service's cell phone forwarding feature allowed AIS to maintain business continuity and project a professional image. As a result, GoTo enabled AIS to operate as usual despite the natural disaster, turning a potential crisis into a demonstration of their resilience.