Case Study: Swiggy achieves 40-minute hyper-local deliveries and rapid growth with Google Cloud Platform

Swiggy delivering local food within 40 minutes

Swiggy, founded in 2014 in Bengaluru, is a food-ordering and delivery company that set out to provide fast, reliable local delivery (within about 40 minutes) across India. As it expanded, Swiggy needed a scalable, accurate mapping solution to power customer apps and driver workflows across a wide geographic area and ensure consistent, efficient deliveries.

Working with Google Maps Partner MediaAgility, Swiggy integrated Google Maps Platform APIs (including Directions API) into its Android, iOS and web apps, restricted restaurant options to 4–5 km for guaranteed speed, and enabled real-time driver routing and customer tracking. The result: a hyper-local service growing roughly 25% per month, drivers handling tens of thousands of orders daily, high customer satisfaction and retention, and about 80% of orders coming from repeat customers.

Swiggy

Aman Jain

Senior Product Manager