Case Study: PitchBook achieves 10x sales efficiency with Gong

Winning what’s next Global capital market research firm PitchBook is 10x more efficient with Gong

PitchBook, a global capital markets research firm with nearly 4,000 employees, needed a better way to manage its complex sales, customer success, and support workflows. Its teams were spending too much time shadowing calls, searching for coaching moments, and piecing together inconsistent customer and market insights, so PitchBook turned to Gong to help create a more efficient, AI-backed revenue process.

Gong implemented its revenue intelligence platform, including Trackers and Call Snippets, to surface coachable moments, share best practices, and give teams real-time access to conversation data. The result was 10x more efficient sales workflows, with PitchBook estimating hundreds to thousands of hours saved and onboarding accelerated by 3–5 hours per new hire, adding up to as much as 150 hours saved per month.

PitchBook

Brett Kaluza

Chief Customer Officer