Case Study: Ironclad achieves higher win rates and stronger retention with Gong

Ironclad increases win rates by 21% and boosts customer retention using the Gong Revenue AI Platform

Ironclad, a leader in legal technology, needed better deal visibility, forecasting accuracy, and smoother handoffs as its revenue teams scaled and deal volumes increased. To address these challenges, Ironclad turned to Gong and the Gong Revenue AI Platform to support sales and customer success in a fast-moving market.

With Gong, Ironclad gained real-time deal boards, activity alerts, AI Briefer, and AI Tracker to improve pipeline health, identify risks, and streamline account transitions. The result was stronger forecasting and better collaboration across teams, helping Ironclad increase win rates by 21% and boost customer retention.

Ironclad

Brooke Adair

General Manager of Sales