Case Study: Intelex Technologies Inc. achieves streamlined sales onboarding, improved rep retention, and cross-team deal visibility with Gong

Intelex Enhances Onboarding And Collaboration To Strengthen Sales Strategy

Intelex Technologies Inc., a Toronto-based environmental, health & safety and quality software provider with 400+ employees, faced challenges improving sales rep retention and streamlining onboarding. To address this, Intelex engaged Gong to enhance its onboarding and coaching processes for the sales organization.

Gong delivered a centralized library of recorded calls and its Deal Intelligence feature to aggregate calls, emails, and CRM activity, giving teams a full picture of each account. Using Gong, Intelex simplified and standardized rep onboarding, accelerated skill development for existing salespeople, improved sales rep retention, and enabled better cross-team collaboration and deal strategy.

Intelex Technologies Inc.

Jennifer Boudreau

Director of Revenue Operations