Case Study: Reachdesk achieves global sales alignment and faster growth with Gong

Gong gives reachdesk the gift of alignment during rapid international growth

Reachdesk, a global direct mail platform for B2B gifting, needed to stay aligned as it rapidly expanded its sales teams across the US and EMEA after a $43M Series B. With growth came the risk of miscommunication, inefficient processes, and inconsistent messaging, so Reachdesk turned to Gong’s Revenue Intelligence Platform to improve collaboration, coaching, and decision-making.

Gong helped Reachdesk use call libraries, deal boards, keyword trackers, and Gong Insights to share best practices, spot deal risks, and understand why customers bought. The result was stronger alignment across global teams, better training and forecasting, and at least two hours saved each week on forecasting and pipeline work.

Reachdesk

Alex Olley

Co-founder and Chief Revenue Officer