Case Study: GHX reduces rep ramp time by 85% with Gong

GHX cuts rep ramp time by 85% with Gong

GHX, a leading platform for healthcare supply chains, faced challenges with its distributed sales team relying on manual notes and multiple disparate systems. This inefficient process slowed new rep onboarding, complicated collaboration, and limited visibility into critical deal information. To address this, GHX turned to the Gong Revenue AI Operating System.

By implementing Gong's platform, GHX consolidated its workflows into a single source of truth. The solution dramatically reduced new-hire ramp time from three months to just two weeks, a decrease of 85%. Gong also enabled data-driven coaching that reduced sales rep talk time on discovery calls by 25%, from 80% to 60%, allowing for more consultative customer conversations. The vendor's technology provided a unified view of customer interactions, empowering leaders to identify risks and align strategies.

GHX