Case Study: CodeScience achieves consistent visibility across its remote sales team with Gong

CodeScience Maintains Visibility With Remote Sales Team Using Gong.Io

CodeScience, a fully distributed professional services firm that builds Salesforce-based products, needed better visibility and consistency across a remote sales team selling technical services across time zones. To ensure the right things were said on sales calls, improve handoffs to delivery, and accelerate seller development, CodeScience adopted Gong’s conversation intelligence platform, Gong.io.

Gong captured and recorded sales conversations so managers could coach reps, reduce time spent on note-taking, and transfer knowledge directly to delivery teams. Using Gong, CodeScience increased accountability for its virtual reps, refined pricing and messaging by replaying successful calls, cut back on overly technical sales talk, and avoided handoff confusion — delivering faster, more accurate customer onboarding and faster skill development across the team.

CodeScience

Jeff Goree

Director of Sales