Case Study: Chime achieves faster B2B growth and more accurate forecasting with Gong

Chime cuts admin burdens by 50% with Gong

Chime, a leader in direct-to-consumer financial services, faced a significant challenge when it pivoted to a B2B sales model. It needed a unified operating system to integrate AI, gain visibility into its new sales process, and ensure accurate forecasting. To address this, Chime implemented the Gong Revenue AI Operating System.

Gong provided the central platform to analyze all customer interactions, powering AI-driven workflows and insights. This solution cut administrative burdens for sellers by nearly 50% and improved forecast accuracy. The efficiencies allowed Chime's team to manage more pipeline without additional hires and empowered both sellers and executives with data for faster, better decisions as they scale their B2B operations.

Chime