Case Study: RingCentral boosts employee engagement and sentiment with Glassdoor Review Intelligence

RingCentral boosts employee engagement 44% with Glassdoor

The customer, RingCentral, faced challenges in proactively managing its employer brand due to a lack of deep sentiment analysis of its Glassdoor reviews. They were missing valuable insights and needed to monitor feedback by job function and over time to address issues and compare themselves to competitors effectively.

Using Glassdoor's Review Intelligence™ product, RingCentral was able to validate internal feedback with precise sentiment analysis. The solution delivered significant results, including a 44% increase in overall employee engagement and satisfaction ratings, and a 32% increase in positive sentiment around Diversity & Inclusion over the past year.

RingCentral