Case Study: Capgemini improves employee experience and talent brand with Glassdoor

Capgemini raises Glassdoor rating from 3.2 to 4 with Glassdoor

Capgemini, a global leader in consulting and technology services, sought to better understand and improve its employee experience and employer brand. The company had a large volume of reviews on Glassdoor and wanted to use that data to identify gaps between its online rating and the actual employee experience, ultimately building a long-term strategy for improvement.

Using Glassdoor's Review Intelligence™ product, Capgemini distilled sentiment around key workplace topics and encouraged employees to leave more frequent feedback. This data-driven approach, combined with leadership engagement and a strengthened employee value proposition, led to exceptional results. The vendor, Glassdoor, helped Capgemini increase its global company rating from 3.2 to 4, create new growth opportunities for employees, and expand its headcount through increased hiring.

Capgemini