Case Study: Leading Multinational Payment Services Provider reduces compliance risk and speeds transaction review with Genpact riskCanvas

How one global payments company automated its compliance function to respond to regulatory requirements and stay competitive

Leading Multinational Payment Services Provider worked with Genpact to address compliance bottlenecks caused by limited resources and highly manual processes. The company needed to improve financial crime monitoring and reporting across multiple regions while also retaining major banking relationships and meeting strict regulatory requirements.

Genpact implemented its riskCanvasTM financial crime risk management suite to automate compliance end-to-end, including transaction monitoring and case management. The solution cut transaction review time from days to minutes, improved investigation efficiency by up to 40%, and enabled the customer to accept higher-risk clients that had previously been outside its risk tolerance.