Case Study: Global Manufacturing Company of Equipment boosts productivity with Genpact RPA

Bringing robotic process automation to enterprise performance management

Global Manufacturing Company of Equipment, a global manufacturer serving railroad, marine, mining, drilling, and energy-generation industries, was spending too much time on base-cost reporting and not enough on analysis. Its business intelligence and EPM teams had to manually extract data from ERP and Hyperion, format nine daily reports in Excel, reconcile mismatched numbers, and cope with high staff turnover. Genpact addressed these reporting inefficiencies with robotic process automation powered by Genpact Cora.

Genpact implemented RPA to automatically extract, consolidate, and reconcile base-cost data, while adding control checks, exception flagging, and governance measures to align with the customer’s IT security and compliance requirements. The solution was live within five weeks and cut reporting errors significantly, increased productivity by 70%, reduced the cost of managing the reporting process, and freed analysts to focus on higher-value insights and faster, more confident decision-making.