Otkritie Group improves customer service with call center unification and next-generation IVR capabilities

A Genesys Case Study

Preview of the Otkritie Group Case Study

Case study about Otkritie Group working with Genesys.

Open case study document...

Otkritie Group

Sergey Rusanov

Member of the Board and Chief Information Officer


Genesys

453 Case Studies