Gem
43 Case Studies
A Gem Case Study
Scale AI, a company that helps customers leverage enterprise data for AI, faced significant hiring challenges due to a sudden surge in demand driven by the AI boom. Their lean recruiting team struggled with resource constraints, the need for real-time stakeholder updates, and fluctuating hiring goals. To address this, they turned to vendor Gem's analytics and CRM products to improve operational efficiency and pipeline visibility.
The solution implemented by Gem provided a central source of truth for recruiting data, enabling the team to reverse engineer their talent pipeline with precise analytics and forecasting. This allowed for scalable candidate engagement and effective rediscovery of past applicants. As a result, Scale AI hired 12 engineers in just 3 weeks, with 70% of those hires coming from their existing pipeline, dramatically improving hiring speed and reducing sourcing costs. Gem's reporting capabilities also ensured all stakeholders remained informed throughout the process.