Case Study: Amazon One Medical achieves $15,000 annual savings and unified recruiting workflows with Gem

How One Medical’s TA team eliminated 3 tools and consolidated with Gem, enhancing workflow efficiency and analytics while saving $15,000

Amazon One Medical, a nationwide membership-based primary care practice, faced a long-term recruiting challenge driven by a shrinking pool of primary care clinicians and the need to nurture candidates over years. Their clinical TA team also struggled with disconnected tools, rising vendor costs, and unreliable analytics. To address this, they partnered with Gem, deploying Gem’s Recruiting CRM, Full-Funnel Analytics, and Talent Marketing to build a strategic, long-term talent pipeline.

Gem consolidated Amazon One Medical’s tech stack—eliminating three tools—and became the team’s single source of truth, improving sourcing efficiency and candidate engagement. The switch delivered measurable impact: about $15,000 in annual tool-cost savings, a $196,000 sourcing-efficiency gain, and 2,196 recruiter hours saved, along with higher response rates and faster, more trusted decision-making using Gem.

Amazon One Medical

Sammy Reardon

Senior Director of Recruiting