Case Study: Dropbox achieves unprecedented sourcing efficiency with Gem

Dropbox Finds Unprecedented Sourcing Efficiency With Gem

Dropbox, a leading content collaboration platform, needed to fill hundreds of hard-to-source technical roles but lacked visibility and efficiency across a 27-sourcer team. Global Head of Engineering Staffing Mike Moriarty selected Gem — specifically Gem Analytics and Gem’s recruiting automation features — to quantify outreach activity, measure team impact, and drive more scalable hiring.

Gem provided automated outreach, follow-ups, integrations, and real-time analytics so Dropbox could track sourcer performance, forecast by skillset/location, and assign roles by ROI. The result: outreach-to-phone-screen conversion doubled, Gem saved about 200 hours per week (equivalent to five full-time sourcers), and Dropbox gained continuous, actionable hiring metrics to improve efficiency and forecasting.

Dropbox

Mike Moriarty

Director of all Technical Staffing