Case Study: BloomBright achieves up to 4x response rates with Gem

BloomBright - Customer Case Study

BloomBright is a boutique recruiting consultancy (founded 2016) that works with tech clients like Nextdoor, Carta, and Stripe. Faced with fragmented workflows—no organization-wide knowledge sharing, time-consuming email discovery, heavy tab‑switching between LinkedIn and client ATSs, and little visibility into outreach performance—BloomBright adopted Gem, an all‑in‑one recruiting platform, to streamline sourcing and outreach.

Gem’s Chrome extension, project sharing, automated multi-touch sequences, SOBO (send-on-behalf-of), ATS integrations, A/B testing, and Pipeline Analytics eliminated busywork and centralized data. Using Gem, BloomBright reported they “double, triple, sometimes quadruple” response rates, cut hours from recruiters’ days, improved top‑of‑funnel conversion, and gained measurable metrics (open/response rates and diversity pipelining) to report to clients.

BloomBright

Erica Waichman

Director