Case Study: FoxFire achieves faster onboarding and stronger AML/CTF compliance with GBG's greenID

FoxFire enhances compliance and customer experience

FoxFire, a leading Australian payment and remittance provider, needed a robust, scalable identity verification solution to support growth while meeting evolving AML/CTF regulations. The company faced inaccurate customer data during onboarding, intense regulatory scrutiny, and the challenge of keeping compliance checks from degrading the customer experience — so FoxFire turned to GBG and its greenID identity verification and Watchlist Screening services.

GBG implemented greenID alongside Watchlist Screening to automate customer due diligence, real-time identity checks, and ongoing monitoring, delivering a 20% increase in customer onboarding during initial testing. The solution reduced manual ID verification, improved data accuracy and coverage using multiple government and international sources, accelerated onboarding, and automated sanctions screening — measurable gains in efficiency, compliance and customer experience credited to GBG.

FoxFire