Gainsight
174 Case Studies
A Gainsight Case Study
Upland, an enterprise technology company in North America, needed a more flexible learning management system so customers could train on their own schedules and access education globally. The company also wanted to add product certification as part of its customer training offering, and turned to Gainsight’s Customer Education solution.
Gainsight implemented the online training platform to make learning more convenient and widely available. As a result, Upland was able to better meet customer needs and saw year-over-year revenue double for the first three years after implementation, demonstrating a significant measurable impact.
Leah Hooper
Curriculum Developer