Case Study: Southern Water reduces pollution incidents by 34% with FYLD

How Southern Water reduced pollution incidents by 34% with FYLD

Southern Water, a UK water and wastewater services provider, faced challenges from reactive paper-based operations, regulatory pressures, and limited visibility into field work, which increased safety risks and environmental vulnerabilities. To foster transparency and improve pollution management, they sought a modern solution and partnered with the vendor FYLD to implement its AI-powered fieldwork execution platform.

By deploying FYLD's platform, Southern Water digitized workflows, enabling AI-powered risk assessments and real-time operational visibility. This solution led to a 34% reduction in pollution incidents, a 50% reduction in workforce safety incidents, and significantly faster pollution evidence capture. The use of FYLD empowered teams with real-time data, enhancing collaboration and operational decision-making across the organization.

Southern Water

Richard Martin

Head of Operational Control