Case Study: Cleveland Independent School District improves special education compliance and saves time with Frontline Special Programs Management

The Special Education System a Growing Texas District Needs

Cleveland Independent School District, a fast-growing Texas district serving about 13,000 K-12 students, needed a better way to manage special education as its student population and staff numbers surged. Its previous system let incomplete ARD paperwork slip through, required clerks to manually double-check documents, and offered slow, unhelpful support, creating compliance and time burdens.

Cleveland ISD implemented Frontline Education’s Frontline Special Programs Management to add compliance checks, streamline ARD documentation, and improve collaboration and support. With Frontline Education, the district reduced manual review work, improved service-tracking compliance, and gave staff immediate feedback and live-chat help; the team said the system saved weeks of time each year and made service-time tracking “a thousand percent better.”

Cleveland Independent School District

Shannon Wallace

Director of Special Education