Case Study: Lancaster-Lebanon IU13 achieves staffing efficiency and streamlined professional development with Frontline Education

Lancaster-Lebanon IU13 - Customer Case Study

Lancaster-Lebanon IU13 is an intermediate educational service agency serving 22 districts and roughly 20,000 educators and staff. Facing pressure to consistently attract, hire and retain high-quality personnel while delivering services across the region, Lancaster-Lebanon IU13 turned to Frontline Education and deployed Frontline Absence & Time, Frontline Recruiting & Hiring and Frontline Professional Growth to modernize recruiting, substitute placement, time tracking and professional development.

Frontline Education’s suite eliminated manual data entry, created a payroll data bridge, automated substitute placement (removing the need for three staff to make daily calls) and centralized professional learning and evaluations. The result: measurable gains in HR efficiency, improved fill rates and compliance (including FLSA time tracking), minimal system downtime (about 0.01%), and stronger data-driven hiring and development for the 22 districts IU13 serves.

Lancaster-Lebanon IU13

Flip Steinour

Human Resources Services Director