Case Study: Seafoam achieves faster, clearer client communication with Front

Smooth sailing and streamlined client communication for Seafoam Media with Front

Seafoam Media, a digital marketing and advertising agency, needed a better way to manage the many internal and client conversations involved in complex, collaborative projects. Before using Front, account managers had to coordinate feedback across team members and clients, which led to long email chains, miscommunication, missed updates, and extra meetings.

With Front’s shared inboxes, comments, shared drafts, and integrations with tools like Asana, Seafoam streamlined communication and kept every conversation tied to the right project. Front helped the team return all messages within 24 hours, reduce internal noise, and work more efficiently while delivering clearer, more consistent client service.

Seafoam

Liz Oeltjen

Director of Operations