Case Study: Sendify achieves simplified global shipping logistics with Front

Sendify is making global shipping remarkably simple with Front

Sendify is a digital freight service that simplifies shipping logistics for businesses, but high daily email volume across couriers, customers, time zones and languages left inboxes disorganized and made it hard to keep all communications for a shipment together. To solve this, Sendify adopted Front’s shared inbox and collaboration features to centralize messages between couriers, customers, and internal teams.

Front rolled out a company‑wide shared inbox with @mentions, tagging, and thread management so every team can follow a shipment’s lifecycle in one place. As a result, Sendify reports saving hours each week, faster access to confirmation numbers, dates and invoices, and improved productivity that supports the company’s international scaling — all enabled by Front.

Sendify

Fredrik Edeland

Chief Executive Officer