Case Study: UrbanPiper achieves streamlined recruitment and increased job visibility with Freshteam by Freshworks

Urbanpiper Uses Freshteam to Optimize Its Recruitment

UrbanPiper, a Bangalore-based startup that helps restaurants automate online ordering, was struggling to hire with a lean HR team: job posts lacked visibility, applications flowed in from many platforms into a single inbox, and coordinating interview schedules and feedback was time-consuming. To address this, UrbanPiper adopted Freshworks’ Freshteam to optimize its recruitment process.

Freshworks’ Freshteam delivered job-board integrations (Glassdoor, Indeed, ZipRecruiter, LinkedIn, Adzuna) with one-click publishing and automatic sync, Google Calendar sync for smart interview scheduling with automated notifications, role-specific hiring workflows and scorecards, plus mobile app alerts for prompt candidate communication. The result was a large reduction in manual publishing and tracking effort, much greater job visibility, streamlined candidate management and faster, more consistent interview scheduling and feedback—significantly improving UrbanPiper’s recruiting efficiency and candidate experience.

UrbanPiper

Vijay

HR Manager