Case Study: Offset Solar achieves 400% revenue growth with Freshworks' Freshsales

How Offset Solar’s Revenues Increased by 400% With Freshsales

Offset Solar, a U.S. residential solar installer, needed to move from door‑to‑door sales to a digital model but found Zoho, Solar Sales Tracker and Google Sheets unable to scale or provide automation, APIs, and flexibility. They chose Freshworks’ Freshsales CRM to replace spreadsheets and disparate tools and to support a rapidly growing, distributed sales team.

Freshworks implemented Freshsales as an all‑in‑one, customizable CRM with workflows, API access, Zapier integrations, a visual sales pipeline and mobile apps to automate lead capture, follow‑ups and handoffs. The result: Offset Solar cut its sales cycle by 66%, achieved a 3x week‑over‑week productivity increase and grew revenues 400% (onboarding ~28 customers/week, roughly $1M in sales weekly), while eliminating manual data entry and improving transparency across teams.

Offset Solar

Rob Schmidt

Chief Technology Officer