Case Study: Facilitron achieves 10X sales visibility and 80% productivity improvement with Freshworks' Freshsales

Facilitron Increases Sales Visibility by 10x Using Freshsales

Facilitron, a California-based facility reservation platform, struggled with limited sales visibility and scattered data across spreadsheets and ad-hoc notes. Seeking a customizable CRM to organize its unique sales process, Facilitron adopted Freshworks’ Freshsales to replace their poorly adopted Agile CRM and centralize pipeline, activity and lead data.

Using Freshworks’ Freshsales—custom deal pipelines, workflows, sales activities, Smartforms, mobile app and Freshdesk integration—Facilitron automated data capture, standardized activity tracking and gave sales managers real-time reporting. The result: an 80% improvement in productivity, 10x greater sales visibility and a significant rise in sales activities (with a reported 30% increase), all achieved with ongoing support from Freshworks.

Facilitron

Brian Engles

Director of Partnerships