Freshworks
335 Case Studies
A Freshworks Case Study
Kongskilde, a Danish manufacturing firm with global operations, needed to move off spreadsheets, email and ERP workarounds to manage long, complex sales cycles, improve forecasting and integrate with existing systems. Using an employee-first evaluation, Kongskilde selected Freshsales from Freshworks over Salesforce, HubSpot and Microsoft Dynamics because it was intuitive for users, quick to implement and could meet their integration needs.
Freshworks implemented Freshsales as an out-of-the-box CRM, configured in three months and fully onboarded in four, now supporting 50 sales agents. The solution delivered clearer pipeline visibility, better deal and contact management, sales forecasting and mobile offline access, while keeping configuration costs to ~225,000 DKK (vs. an estimated ~1,000,000 DKK for alternatives) and driving rapid user adoption and improved forecasting accuracy.
Kim Johnsen
COO