Case Study: Rick Stein Group achieves improved profitability and inventory visibility with Fourth

Rick Stein Group - Customer Case Study

Rick Stein OBE’s hospitality group — including 12 restaurants, shops, a bar, an online shop, a cookery school and accommodation — was expanding rapidly and struggling with manual procurement, unreliable inventory data and error-prone payroll processes. Weekly and monthly reports showed large swings in profitability despite stable trading, production kitchens were over-producing, and stock control across diverse outlets was inaccurate, putting customer experience and margins at risk.

The group implemented Fourth’s Purchase-to-Pay & Inventory and Workforce Management solutions, streamlining data, enabling EDI tracking, accurate transfers, three-way invoice matching and biometric time & attendance. Results included immediate visibility and trusted reporting, 5% lower wastage, fewer suppliers and faster supplier payments, accurate payroll and compliance, freed-up managers, better forecasting and improved margins — giving the business confidence to grow.

Rick Stein Group

Martin Glinski

Head of Operations