Case Study: Reynolds Catering Supplies Ltd achieves streamlined ordering and immediate ROI with Fourth's Purchase-to-pay solution

Reynolds Catering Supplies Ltd - Customer Case Study

Reynolds is a family‑owned UK supplier of fresh and chilled produce with 65+ years’ history, 650 staff and next‑day delivery to 3,500 customers from a central and four regional depots. The business relied on phone orders processed by a call centre, which was cumbersome, error‑prone and limiting Reynolds’ ability to scale nationally and control order capture and flow.

Reynolds implemented Fourth’s Purchase‑to‑pay solution—an easy, fast integration that staff learned in minutes and which was piloted and rolled out rapidly (400 restaurants in ten days). The system delivered immediate ROI, higher gross profit, far fewer queries (99% resolved in seconds), consolidated invoicing, real‑time financial visibility, reduced debtor days, lower admin and improved logistics and sustainability through paperless processes and better load planning.

Reynolds Catering Supplies Ltd

Richard Calder

Head of Business Systems