Case Study: Nando’s achieves real-time inventory control and labour savings with Fourth’s MacromatiX

How Nando’s updated their back office technology to achieve growth and scale

Nando’s Australia & New Zealand, a fast‑casual chain operating 200+ restaurants with 3,500+ team members, faced scaling challenges from outdated, paper‑based back‑office systems. Manual stock counts, cash reconciliations, fragmented vendors, lack of prep/thaw/production guides, and inflexible sales forecasting created excess paperwork, limited visibility and operational inefficiencies that hindered consistent, scalable operations.

Nando’s implemented Fourth’s MacromatiX (Fourth Inventory for QSR), a centralized, mobile‑enabled back‑office solution rolled out virtually during COVID. The platform delivered real‑time inventory and production dashboards, automated workflows and task management, driving adoption across the business (84% accessing digital communications; 60% multiple times weekly), saving manager hours, improving ordering accuracy and delivering measurable reductions in food and labour costs.

Nando's

Gavin Kruck

Regional General Manager