Case Study: Hotel Café Royal achieves 50% inventory reduction and streamlined purchase-to-pay with Fourth

Hotel Café Royal - Customer Case Study

Hotel Café Royal, a historic luxury property on London’s Regent Street and part of The Set hotels, faced fragmented and inefficient purchasing when Regional Purchasing Manager Omer Aharonovich arrived in 2015. The hotel was operating on a mix of legacy systems, an aborted rollout and manual processes, leaving purchase-to-pay and inventory management slow, error-prone and unable to deliver accurate, timely reporting.

Aharonovich selected Fourth’s cloud Purchase-to-pay solution for its hospitality-specific functionality, configurability and integration with accounts, recipes and POS. Implemented in about three months with department “Champions” and staff training, the platform automated procurement and inventory control, delivering a 50% reduction in stockholding, 20% less wastage, a 50% cut in accounts payable headcount, stocktakes reduced from three days to three hours, 100% trackable purchases and faster, more consistent ordering and reporting across the hotel.

Hotel Café Royal

Omer Aharonovich

Regional Purchasing Manager