Fourth
31 Case Studies
A Fourth Case Study
Harrison Catering Services is a family-owned contract caterer founded in 1994, serving 100,000 meals a day with over 2,500 staff across some 450 UK sites. Rapid growth and a large supplier base created an inefficient, manual invoicing process—site teams rekeyed supplier invoices, head office re-entered and scanned them—causing lost paperwork, reconciliation delays, occasional overpayments and slowed month-end reporting, which hindered timely decision-making and threatened growth targets.
Harrison implemented Fourth’s cloud-based Trade Simple to automate invoicing: sites acknowledge deliveries, invoices arrive electronically, stock levels update and reconciliation becomes near-instant. The system processed 162,000 invoices worth £27m in a year across 430 locations, virtually eliminated manual entry, improved stock accuracy and supplier relationships, and freed finance staff for analysis—supporting the company’s expansion goals.
Gareth Harrison
Joint MD