Case Study: MediaMarktSaturn boosts approvals and cuts fraud with Forter

MediaMarktSaturn boosts approval rates 50% with Forter

MediaMarktSaturn, one of Europe's largest electronics retailers, faced a significant challenge with its manual, rules-based fraud solution. It was unable to keep pace with fraudsters and reseller abuse, especially during peak campaigns for high-demand items, which created a bottleneck and hindered their customer experience vision. They partnered with Forter's Trust Platform to address this.

By implementing Forter's solution, MediaMarktSaturn harnessed identity intelligence and a global network to automatically assess transaction risk. This automated approach slashed manual reviews and expanded protection to all payment methods. The results for MediaMarktSaturn included a 50% increase in approval rates, the removal of 100% of manual reviews, and a 90% decrease in fraud levels.

MediaMarktSaturn