Case Study: Burrow boosts approvals and lowers chargebacks with Forter

Burrow increases approvals to 99.83% with Forter

Burrow, a trailblazer in the luxury furniture industry, faced the challenge of managing increased fraud pressure as their sales volume soared during the COVID-19 pandemic. They needed a solution to refine operations and enhance customer service. They partnered with Forter for a comprehensive fraud management solution.

Forter provided a hands-off, customized fraud solution that aligned with Burrow's growth. The results were a 6,557% total gross return on investment, an approval rate improvement from 89% to 99.83%, and a chargeback rate reduction from 0.45% to 0.033%. This allowed Burrow to focus on growth and the customer experience.

Burrow