Case Study: BAE Systems improves new starter onboarding and manager training with Forsta

When security and aerospace company BAE Systems wanted to better understand their new starters’ experiences, we were on hand to help

BAE Systems, the aerospace and security company, wanted a better way to understand the experience of new starters across a geographically diverse workforce. Working with Forsta, they needed a flexible, scalable engagement survey approach that could capture both online and offline feedback during onboarding and early employment.

Forsta implemented a multi-channel survey program that included onboarding surveys, a 30-day new hire survey, a 180-day survey, and a one-year quality-of-hire survey for managers. The results, especially from the 180-day survey, revealed that many new hires needed more support from their managers, leading BAE Systems to rethink manager selection and make people-management training more hands-on and supportive.

BAE Systems

Mike Kessler

Chief Learning Officer