Case Study: Engine improves pharmacy experience and saves on deployment costs with Forsta

How our software helped market research firm Engine maximize business value and customer experience for its Fortune 100 client

Engine, a market research firm, needed to help its Fortune 100 national health company client dramatically improve the pharmacy experience while finding software that was flexible, visual, and affordable. After evaluating overpriced, disappointing options, Engine turned to Forsta’s closed-loop management tools and dashboard capabilities to meet the client’s reporting and stakeholder needs.

Forsta delivered a single dashboard that brought multiple data types together, linked customer belief data with behavioral data, and enabled filtering and cross-tab analysis for better business decisions. The result was greater reporting flexibility, easier-to-use software, and tens of thousands of dollars saved on software deployment compared with competitor solutions.

Engine

Christian Super

Vice President, Technology Solutions