Case Study: Nando’s achieves 35%+ catering sales growth and slashes admin time with FoodStorm

Nando - Customer Case Study

Nando’s Australia, which operates over 250 restaurants, was facing declining online traffic and sales, a confusing online ordering experience, manual administration of every catering order, and no reliable reporting. To address these issues they engaged FoodStorm and its online food-ordering platform to streamline ordering, notifications and reporting.

FoodStorm implemented an improved, easy-to-navigate ordering system with automated order notifications (email and SMS), order processing and instant reporting across restaurants and the state. As a result, Nando’s achieved more than 35% year-on-year catering sales growth, cut administration time from up to five hours a day to under 20 minutes, and improved customer satisfaction and operational transparency.

Nando

Felicity Howden

Assistant Brand Manager