Case Study: Burnt Honey Bakery achieves streamlined online ordering and major time savings with FoodStorm

Burnt Honey Bakery - Customer Case Study

Burnt Honey Bakery, a socially driven artisan bakery on the central coast of New South Wales, needed a catering and online-ordering solution after COVID pushed them to take orders online. Their previous SquareSpace setup was clunky and couldn’t handle retail-bakery needs like strict cut-off dates/times, pickup scheduling, item availability on peak days, or clear, flexible reporting—so they adopted FoodStorm’s catering/online ordering platform.

FoodStorm delivered a swift implementation of a flexible platform that lets Burnt Honey Bakery set order limits and rules, control availability and pickup windows, and generate clear reports. The result: internal order-management time is now “near non-existent,” order numbers have increased, errors are now human-shop issues rather than system faults, and the bakery rates FoodStorm’s system and service 5/5.

Burnt Honey Bakery

Hayley Thorncraft

Co-Owner