Case Study: Bourke Street Bakery achieves expanded catering capacity and streamlined operations with FoodStorm

Bourke Street Bakery - Customer Case Study

Bourke Street Bakery, a beloved Sydney artisan bakery, faced an arduous, overly manual catering process that was restricted to business hours, prone to human error, and effectively capped them at about 300 catering orders per month. To modernize ordering and reporting they implemented the FoodStorm catering and online ordering system to automate workflows and better present their constantly changing menu.

FoodStorm delivered menu segmentation, real-time reporting, quick item uploads, lead-time management and 24/7 ordering, making the system easy to learn and use even during the Christmas rush. As a result, Bourke Street Bakery freed an employee from managing catering, saved countless man-hours, and has “easily eclipsed” the previous 300-orders-per-month limit, with FoodStorm support resolving issues quickly.

Bourke Street Bakery

James Vacher

Marketing & Communication Manager