Case Study: Black Star Pastry achieves streamlined ordering and faster, error-free catering with FoodStorm

Black Star Pastry - Customer Case Study

Black Star Pastry, a popular Sydney patisserie, needed to modernise its ordering and planning systems because its previous software functioned more like a warehouse system and lacked forecasting capabilities. To address these gaps the team enlisted FoodStorm to provide a forward-facing ordering and planning platform tailored to their catering operations.

FoodStorm implemented a customised platform with forecasting, catering-specific features, a branded shopping cart and flexible add-ons, and supported the rollout with training and ongoing account management. As a result, Black Star Pastry saw reduced errors, faster order processing times, improved staff planning and stock control, and simpler customer ordering—outcomes the company attributes directly to FoodStorm.

Black Star Pastry

David Henley

Chief of Staff