Case Study: Santa Monica Fire Department transforms fire and EMS operations with First Due

Transforming Fire & EMS Software for Efficient Operations and Safer Communities in Santa Monica and Beyond

The Santa Monica Fire Department sought to modernize its aging technology infrastructure and specifically replace its outdated, binder-based pre-incident planning system. They required a modern, electronic platform that could be accessed in the field. This led them to select First Due and its pre-incident planning software following a detailed RFP process.

First Due worked closely with the department in a partnership to implement and customize its suite of solutions, including Pre-Plans, Fire Inspections, and Assets Management. The result was a tailored, all-in-one software system that streamlined operations and provided crews with essential, accessible data. The department highlights First Due's exceptional customer support and the seamless integration between modules, which has transformed their software into a vital piece of lifesaving equipment and empowered them to better serve their community.

Santa Monica Fire Department

Nulty

Santa Monica Fire Department