Case Study: Burnsville Fire Department advances community risk reduction with First Due

Burnsville Fire Department - Customer Case Study

The Burnsville Fire Department sought to modernize its manual, disparate systems for asset management, pre-planning, and community risk reduction. Facing logistical challenges and a lack of integrated data, Fire Chief BJ Jungmann was inspired by the vision of First Due to create a unified, disruptive platform that could move the department from a reactive to a proactive service model.

By implementing the First Due platform, the department consolidated multiple functions into a single system for assets, scheduling, inspections, and pre-plans. This integration provides a holistic database for cross-referencing data to identify community risks and make real-time decisions. The First Due team's dedicated support ensured a smooth implementation, fostering a strong partnership focused on building a solution tailored to the department's workflow to better protect both firefighters and the community.

Burnsville Fire Department

BJ Jungmann

Fire Chief