Case Study: Anne Arundel County Fire Department improves inspection data and response visibility with First Due

Anne Arundel County Fire Department manages 30,000 inspections with First Due

The Anne Arundel County Fire Department faced a challenge in managing its extensive inspection program, relying on an unsupported paper and Microsoft Access system. They needed a modern solution from vendor First Due to standardize data across systems and support both experienced inspectors and new firefighters.

First Due implemented a configurable platform for inspections, checklists, and dashboards. This solution enabled the department to manage approximately 30,000 inspections, assign hundreds in just a few hours via map-based views, and share critical preplan intelligence with response crews, significantly reducing repeated travel and data entry.

Anne Arundel County Fire Department