Case Study: NatWest improves learner experience and cuts curation time with Filtered Content Intelligence

NatWest cuts curation time by 20% with Filtered

NatWest Group, a leading financial institution, faced significant challenges in managing its vast library of 250,000 to 300,000 learning assets. The common enterprise problems of curation time, content duplication, and difficulty identifying the most relevant material for learners were overwhelming. To tackle this, NatWest partnered with Filtered and implemented its Content Intelligence technology to bring order to the content chaos.

The solution from Filtered provided NatWest with a centralized, one-stop shop to manage and intelligently tag all learning content against their priority skill frameworks. This allowed for more efficient curation and the creation of targeted learning playlists. By using Filtered, NatWest reduced curation time by an estimated 20%, enabling its L&D teams to focus on higher-value strategic work. The platform also improved the overall learner experience by ensuring they are presented with the most relevant and personalized content.

NatWest Group